:root {
  --ink: #10213b;
  --muted: #5c697c;
  --paper: #f5f1e8;
  --white: #fffdf8;
  --blue: #2366f4;
  --blue-deep: #164bc4;
  --mint: #bcebd8;
  --coral: #ff8e73;
  --line: #d9d5cb;
  --shadow: 0 22px 70px rgba(16, 33, 59, .14);
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  color: var(--ink);
  background: var(--paper);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  -webkit-font-smoothing: antialiased;
}
button, input, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
a { color: inherit; text-decoration: none; }
button:disabled { cursor: wait; opacity: .62; }
:focus-visible { outline: 3px solid rgba(35, 102, 244, .3); outline-offset: 2px; }

.nav-shell {
  width: min(1180px, calc(100% - 40px));
  height: 88px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(16, 33, 59, .13);
}
.brand { display: inline-flex; align-items: center; gap: 11px; font-size: 20px; font-weight: 850; letter-spacing: -.04em; }
.brand-mark { width: 29px; height: 29px; display: flex; align-items: flex-end; gap: 3px; padding: 5px; border-radius: 8px; background: var(--ink); transform: rotate(-2deg); }
.brand-mark i { display: block; width: 4px; border-radius: 5px; background: var(--paper); }
.brand-mark i:nth-child(1) { height: 9px; }
.brand-mark i:nth-child(2) { height: 17px; background: var(--coral); }
.brand-mark i:nth-child(3) { height: 13px; background: var(--mint); }
.nav-links { display: flex; gap: 30px; font-size: 14px; font-weight: 650; }
.nav-links a:hover { color: var(--blue); }
.nav-cta { display: inline-flex; gap: 12px; align-items: center; font-size: 14px; font-weight: 750; }
.nav-cta span { width: 29px; height: 29px; display: grid; place-items: center; color: white; background: var(--blue); border-radius: 50%; }

.hero {
  width: min(1180px, calc(100% - 40px));
  min-height: 690px;
  margin: 0 auto;
  padding: 76px 0 84px;
  display: grid;
  grid-template-columns: .9fr 1.1fr;
  gap: 74px;
  align-items: center;
}
.kicker, .eyebrow { font-size: 11px; font-weight: 850; letter-spacing: .16em; }
.kicker { display: flex; align-items: center; gap: 9px; color: var(--blue-deep); }
.kicker > span { width: 8px; height: 8px; border: 2px solid var(--blue); border-radius: 50%; box-shadow: 0 0 0 4px rgba(35,102,244,.13); }
h1, h2, h3 { letter-spacing: -.045em; }
h1 { max-width: 650px; margin: 25px 0 24px; font-size: clamp(54px, 5.8vw, 84px); line-height: .97; }
h1 em { color: var(--blue); font-style: normal; }
.hero-lead { max-width: 560px; margin: 0; color: var(--muted); font-size: 19px; line-height: 1.65; }
.hero-actions { display: flex; gap: 12px; align-items: center; margin-top: 34px; }
.primary-button, .secondary-button {
  min-height: 48px; padding: 0 20px; display: inline-flex; align-items: center; justify-content: center; gap: 18px;
  border-radius: 12px; border: 0; cursor: pointer; font-weight: 750; transition: transform .2s ease, background .2s ease;
}
.primary-button { color: white; background: var(--blue); box-shadow: 0 10px 28px rgba(35,102,244,.2); }
.primary-button:hover { background: var(--blue-deep); transform: translateY(-1px); }
.secondary-button { color: var(--ink); background: transparent; border: 1px solid rgba(16,33,59,.2); }
.secondary-button:hover { background: rgba(255,255,255,.6); }
.primary-button.full { width: 100%; margin-top: 3px; }
.trust-row { margin-top: 45px; padding-top: 23px; border-top: 1px solid rgba(16,33,59,.14); display: flex; gap: 23px; color: var(--muted); font-size: 11px; font-weight: 650; }
.trust-row span { display: flex; align-items: center; gap: 7px; }
.trust-row b { color: var(--blue); }

.assistant-stage { min-height: 600px; display: grid; place-items: center; position: relative; border-radius: 36px; background: var(--ink); overflow: hidden; isolation: isolate; }
.assistant-stage::before { content: ""; position: absolute; inset: 0; z-index: -2; background: radial-gradient(circle at 18% 80%, rgba(188,235,216,.25), transparent 34%), radial-gradient(circle at 87% 16%, rgba(255,142,115,.26), transparent 30%); }
.assistant-stage::after { content: ""; position: absolute; width: 360px; height: 360px; border: 1px solid rgba(255,255,255,.11); border-radius: 50%; z-index: -1; }
.stage-note { position: absolute; z-index: 2; color: rgba(255,255,255,.68); font-size: 10px; font-weight: 750; text-transform: uppercase; letter-spacing: .1em; }
.stage-note span { color: white; font-size: 22px; letter-spacing: -.03em; margin-right: 5px; }
.note-one { top: 27px; left: 28px; }
.note-two { right: 29px; bottom: 25px; }
.assistant { width: min(420px, calc(100% - 48px)); min-height: 520px; margin: 53px 0; display: flex; flex-direction: column; background: var(--white); border: 1px solid rgba(255,255,255,.18); border-radius: 22px; box-shadow: 0 30px 80px rgba(0,0,0,.32); overflow: hidden; }
.assistant-topbar { min-height: 70px; padding: 14px 16px; display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid var(--line); }
.assistant-identity { display: flex; align-items: center; gap: 11px; }
.avatar { width: 39px; height: 39px; display: grid; place-items: center; color: white; background: var(--blue); border-radius: 13px; font-weight: 850; }
.assistant-identity strong { display: block; font-size: 14px; }
.assistant-identity div > span { display: flex; align-items: center; gap: 5px; margin-top: 2px; color: var(--muted); font-size: 10px; }
.assistant-identity i { width: 6px; height: 6px; border-radius: 50%; background: #2ca975; }
.demo-badge { padding: 6px 8px; color: #6c5b27; background: #f2e7be; border-radius: 6px; font-size: 8px; font-weight: 850; letter-spacing: .06em; }
.conversation { flex: 1; padding: 19px 16px 22px; overflow-y: auto; max-height: 505px; }
.message { width: fit-content; max-width: 88%; margin-bottom: 10px; padding: 11px 13px; border-radius: 14px; font-size: 12px; line-height: 1.48; }
.message.bot { background: #e8f0ff; border-bottom-left-radius: 4px; }
.message.customer { margin-left: auto; color: white; background: var(--ink); border-bottom-right-radius: 4px; }
.assistant-step > p, .details-form > p { margin: 16px 0 9px; font-size: 12px; font-weight: 750; }
.choice-list { display: grid; gap: 7px; }
.choice-list button { width: 100%; min-height: 52px; padding: 8px 11px; display: flex; align-items: center; gap: 10px; text-align: left; color: var(--ink); background: white; border: 1px solid #ddd9d0; border-radius: 11px; cursor: pointer; }
.choice-list button:hover, .choice-list button:focus-visible { border-color: var(--blue); outline: none; box-shadow: 0 0 0 2px rgba(35,102,244,.1); }
.choice-list button > span:nth-child(2), .choice-list.compact button > span:first-child { flex: 1; }
.choice-list strong, .choice-list small { display: block; }
.choice-list strong { font-size: 11px; }
.choice-list small { margin-top: 2px; color: var(--muted); font-size: 9px; }
.choice-list button > span:last-child { color: var(--blue); }
.choice-dot { width: 9px; height: 9px; flex: 0 0 auto !important; border-radius: 50%; }
.choice-dot.blue, .card-icon.blue { background: #dce8ff; color: var(--blue); }
.choice-dot.mint, .card-icon.mint { background: var(--mint); color: #116f51; }
.choice-dot.coral, .card-icon.coral { background: #ffe2db; color: #b54025; }
.choice-list.compact button { min-height: 42px; justify-content: space-between; font-size: 11px; font-weight: 650; }
.details-form { display: grid; gap: 9px; }
.details-form label { display: grid; gap: 4px; }
.field-caption { color: var(--ink) !important; font-size: 9px; font-weight: 850 !important; text-transform: uppercase; letter-spacing: .07em; }
.field-caption small { color: var(--muted); font-size: 8px; font-weight: 500; text-transform: none; }
.details-form input, .details-form textarea { width: 100%; padding: 9px 10px; color: var(--ink); background: white; border: 1px solid #d7d3ca; border-radius: 8px; outline: none; font-size: 12px; resize: vertical; }
.details-form input:focus, .details-form textarea:focus { border-color: var(--blue); box-shadow: 0 0 0 2px rgba(35,102,244,.1); }
.details-form .consent-row { grid-template-columns: 16px 1fr; align-items: start; gap: 7px; margin: 4px 0; color: var(--muted); font-size: 9px; font-weight: 500; line-height: 1.45; text-transform: none; letter-spacing: 0; }
.consent-row input { width: 14px; height: 14px; margin: 1px 0 0; accent-color: var(--blue); }
.review-card, .success-card { margin-top: 16px; padding: 16px; background: white; border: 1px solid #d8d4cb; border-radius: 13px; }
.review-card .eyebrow { color: var(--blue); font-size: 8px; }
.review-card dl { margin: 12px 0; }
.review-card dl > div { padding: 6px 0; display: grid; grid-template-columns: 100px 1fr; gap: 10px; border-bottom: 1px solid #edeae3; }
.review-card dt { color: var(--muted); font-size: 9px; }
.review-card dd { margin: 0; font-size: 10px; font-weight: 750; }
.booking-promise { padding: 9px; color: #72520f; background: #fff1cb; border-radius: 8px; font-size: 9px; line-height: 1.45; }
.booking-promise span { color: #b37800; }
.review-actions { display: flex; justify-content: flex-end; align-items: center; gap: 10px; }
.review-actions .primary-button { min-height: 39px; padding: 0 13px; font-size: 10px; }
.text-button { padding: 6px; color: var(--blue-deep); background: transparent; border: 0; cursor: pointer; font-size: 10px; font-weight: 750; }
.assistant-error { margin: 10px 0 0; color: #8c2d22; font-size: 10px; line-height: 1.4; }
.success-card { display: grid; justify-items: center; text-align: center; }
.success-mark { width: 38px; height: 38px; display: grid; place-items: center; color: #126449; background: var(--mint); border-radius: 50%; font-weight: 900; }
.success-card h3 { margin: 12px 0 5px; font-size: 16px; }
.success-card p { margin: 0; color: var(--muted); font-size: 10px; line-height: 1.5; }
.request-code { margin: 12px 0 6px; padding: 7px 10px; color: var(--blue-deep); background: #e8f0ff; border-radius: 7px; font-size: 12px; letter-spacing: .08em; }
.assistant-footer { min-height: 34px; padding: 0 14px; display: flex; align-items: center; justify-content: space-between; gap: 10px; color: #778191; background: #f4f1eb; border-top: 1px solid var(--line); font-size: 8px; }

.problem-section { width: min(1180px, calc(100% - 40px)); margin: 0 auto; padding: 104px 0 42px; }
.problem-grid { margin-top: 44px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.problem-grid article { min-height: 225px; padding: 28px; background: rgba(255,255,255,.5); border: 1px solid rgba(16,33,59,.13); border-radius: 18px; }
.problem-index { color: var(--blue); font-size: 10px; font-weight: 900; letter-spacing: .12em; }
.problem-grid h3 { margin: 36px 0 11px; font-size: 25px; }
.problem-grid p { margin: 0; color: var(--muted); font-size: 13px; line-height: 1.65; }
.outcome-strip { width: min(1180px, calc(100% - 40px)); margin: 28px auto 0; padding: 29px 35px; display: grid; grid-template-columns: 1.8fr repeat(3, .65fr); gap: 20px; align-items: center; color: white; background: var(--blue); border-radius: 18px; box-shadow: 0 18px 45px rgba(35,102,244,.2); }
.outcome-strip .eyebrow { display: block; color: rgba(255,255,255,.7); }
.outcome-strip > div:first-child strong { display: block; margin-top: 8px; font-size: 20px; }
.metric { padding-left: 22px; border-left: 1px solid rgba(255,255,255,.25); }
.metric strong, .metric span { display: block; }
.metric strong { font-size: clamp(18px, 2.25vw, 34px); letter-spacing: -.05em; line-height: 1; }
.metric span { margin-top: 2px; color: rgba(255,255,255,.72); font-size: 9px; line-height: 1.35; }
.workflow { width: min(1180px, calc(100% - 40px)); margin: 0 auto; padding: 110px 0; }
.section-heading { max-width: 710px; }
.section-heading .eyebrow, .truth-panel .eyebrow, .example-intro .eyebrow { color: var(--blue); }
.section-heading h2, .truth-panel h2, .example-intro h2, .pilot-panel h2 { margin: 16px 0; font-size: clamp(36px, 5vw, 60px); line-height: 1.03; }
.section-heading p, .truth-panel p, .example-intro p, .pilot-panel p { color: var(--muted); font-size: 16px; line-height: 1.6; }
.workflow-grid { margin-top: 48px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.workflow-grid article { min-height: 330px; padding: 28px; position: relative; display: flex; flex-direction: column; background: rgba(255,255,255,.55); border: 1px solid rgba(16,33,59,.13); border-radius: 18px; }
.workflow-grid article.featured { color: white; background: var(--ink); transform: translateY(-11px); box-shadow: var(--shadow); }
.step-number { position: absolute; top: 27px; right: 27px; color: #9299a4; font-size: 11px; font-weight: 850; }
.card-icon { width: 47px; height: 47px; display: grid; place-items: center; border-radius: 13px; font-size: 21px; }
.workflow-grid h3 { margin: 31px 0 11px; font-size: 25px; }
.workflow-grid p { margin: 0; color: var(--muted); font-size: 13px; line-height: 1.65; }
.workflow-grid .featured p { color: rgba(255,255,255,.68); }
.card-status { width: fit-content; margin-top: auto; padding: 6px 8px; color: var(--blue-deep); background: #e2ebff; border-radius: 6px; font-size: 8px; font-weight: 850; letter-spacing: .08em; }
.featured .card-status { color: #14694e; background: var(--mint); }
.example-section { width: min(1180px, calc(100% - 40px)); margin: 0 auto 110px; padding: 58px; display: grid; grid-template-columns: .85fr 1.15fr; gap: 70px; color: white; background: var(--ink); border-radius: 28px; box-shadow: var(--shadow); }
.example-intro .eyebrow { color: var(--mint); }
.example-intro h2 { font-size: clamp(34px, 4.5vw, 54px); }
.example-intro p { color: rgba(255,255,255,.64); }
.example-timeline { margin: 0; padding: 0; list-style: none; }
.example-timeline li { padding: 0 0 24px; display: grid; grid-template-columns: 42px 1fr; gap: 16px; position: relative; }
.example-timeline li:last-child { padding-bottom: 0; }
.example-timeline li:not(:last-child)::after { content: ""; width: 1px; position: absolute; top: 32px; bottom: 6px; left: 16px; background: rgba(255,255,255,.2); }
.example-timeline li > span { width: 33px; height: 33px; display: grid; place-items: center; z-index: 1; color: var(--ink); background: var(--mint); border-radius: 50%; font-size: 8px; font-weight: 900; }
.example-timeline strong { display: block; margin: 5px 0 6px; font-size: 15px; }
.example-timeline p { margin: 0; color: rgba(255,255,255,.64); font-size: 12px; line-height: 1.55; }
.closing-grid { width: min(1180px, calc(100% - 40px)); margin: 0 auto 110px; display: grid; grid-template-columns: .9fr 1.1fr; gap: 18px; }
.truth-panel, .pilot-panel { margin: 0; padding: 48px; border-radius: 28px; }
.truth-panel { text-align: left; background: var(--white); border: 1px solid var(--line); box-shadow: var(--shadow); }
.truth-panel h2 { font-size: clamp(34px, 4.5vw, 54px); }
.truth-panel p { margin: 0 0 27px; }
.pilot-panel { color: white; background: var(--blue); box-shadow: 0 22px 70px rgba(35,102,244,.22); }
.pilot-panel .eyebrow { color: rgba(255,255,255,.68); }
.pilot-panel h2 { font-size: clamp(34px, 4.5vw, 54px); }
.pilot-panel p { color: rgba(255,255,255,.72); }
.pilot-panel ul { margin: 24px 0 28px; padding: 0; display: grid; gap: 10px; list-style: none; }
.pilot-panel li { padding: 11px 13px; color: white; background: rgba(255,255,255,.1); border: 1px solid rgba(255,255,255,.18); border-radius: 10px; font-size: 12px; line-height: 1.45; }
.pilot-panel li::before { content: "✓"; margin-right: 9px; color: var(--mint); font-weight: 900; }
.pilot-panel .primary-button { color: var(--blue-deep); background: white; box-shadow: none; }
.pilot-panel .primary-button:hover { background: var(--paper); }
.site-footer { width: min(1180px, calc(100% - 40px)); min-height: 85px; margin: 0 auto; display: flex; align-items: center; justify-content: space-between; border-top: 1px solid rgba(16,33,59,.13); color: var(--muted); font-size: 11px; }

/* Authentication */
.auth-page { min-height: 100vh; display: grid; place-items: center; background: var(--ink); }
.auth-shell { width: min(460px, calc(100% - 30px)); }
.auth-shell > .brand { margin: 0 0 20px; color: white; }
.auth-shell .brand-mark { background: white; }
.auth-shell .brand-mark i { background: var(--ink); }
.auth-shell .brand-mark i:nth-child(2) { background: var(--coral); }
.auth-shell .brand-mark i:nth-child(3) { background: #62caa1; }
.auth-card { padding: 36px; background: var(--white); border-radius: 22px; box-shadow: 0 28px 80px rgba(0,0,0,.3); }
.auth-card .eyebrow { color: var(--blue); }
.auth-card h1 { margin: 13px 0 10px; font-size: 38px; line-height: 1.05; }
.auth-card > p { margin: 0 0 22px; color: var(--muted); font-size: 13px; line-height: 1.6; }
.auth-form { display: grid; gap: 14px; }
.auth-form label { display: grid; gap: 6px; font-size: 10px; font-weight: 850; text-transform: uppercase; letter-spacing: .08em; }
.auth-form input { width: 100%; min-height: 45px; padding: 0 12px; color: var(--ink); background: white; border: 1px solid #cbd2dc; border-radius: 9px; outline: none; font-size: 14px; text-transform: none; letter-spacing: 0; }
.auth-form input:focus { border-color: var(--blue); box-shadow: 0 0 0 3px rgba(35,102,244,.1); }
.auth-form .primary-button { margin-top: 4px; }
.form-error, .desk-error { margin-bottom: 16px; padding: 12px; color: #8c2d22; background: #ffe3dd; border-radius: 9px; font-size: 11px; }
.text-link { display: inline-block; margin-top: 20px; color: var(--blue-deep); font-size: 11px; font-weight: 750; }

/* Team desk */
.team-page { min-height: 100vh; background: #edf0f4; }
.team-header { min-height: 76px; padding: 0 max(24px, calc((100vw - 1240px) / 2)); display: grid; grid-template-columns: 1fr 1.4fr 1fr; gap: 20px; align-items: center; color: white; background: var(--ink); }
.team-header .brand-mark { background: white; }
.team-header .brand-mark i { background: var(--ink); }
.team-header .brand-mark i:nth-child(2) { background: var(--coral); }
.team-header .brand-mark i:nth-child(3) { background: #62caa1; }
.team-header-copy { display: grid; justify-items: center; }
.team-header-copy strong { font-size: 12px; }
.team-header-copy span { color: rgba(255,255,255,.52); font-size: 9px; }
.viewer { justify-self: end; display: flex; align-items: center; gap: 14px; }
.viewer > span { display: grid; justify-items: end; }
.viewer b { font-size: 10px; }
.viewer small { color: rgba(255,255,255,.55); font-size: 8px; }
.viewer button { padding: 7px 9px; color: white; background: transparent; border: 1px solid rgba(255,255,255,.25); border-radius: 7px; cursor: pointer; font-size: 8px; font-weight: 750; }
.team-intro { width: min(1180px, calc(100% - 40px)); margin: 0 auto; padding: 55px 0 38px; display: grid; grid-template-columns: 1.45fr .55fr; gap: 60px; align-items: end; }
.team-intro .eyebrow { color: var(--blue); }
.team-intro h1 { max-width: 780px; margin: 13px 0 0; font-size: clamp(40px, 5vw, 65px); }
.team-intro p { margin: 0; color: var(--muted); font-size: 13px; line-height: 1.65; }
.desk-grid { width: min(1240px, calc(100% - 30px)); min-height: 680px; margin: 0 auto 70px; display: grid; grid-template-columns: 370px minmax(0, 1fr); background: #fafbfc; border: 1px solid #d6dce4; border-radius: 17px; box-shadow: 0 24px 60px rgba(31,50,76,.12); overflow: hidden; }
.request-list-panel { min-width: 0; background: #f1f4f7; border-right: 1px solid #d6dce4; }
.list-summary { min-height: 75px; padding: 14px 16px; display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid #d6dce4; }
.list-summary > div { display: flex; align-items: baseline; gap: 7px; }
.list-summary strong { font-size: 25px; }
.list-summary span { color: var(--muted); font-size: 9px; }
.list-summary button { padding: 7px 9px; color: var(--blue-deep); background: white; border: 1px solid #ccd5e1; border-radius: 7px; cursor: pointer; font-size: 8px; font-weight: 850; }
.filter-row { padding: 10px; display: flex; gap: 5px; overflow-x: auto; border-bottom: 1px solid #d6dce4; }
.filter-row button { flex: 0 0 auto; padding: 6px 8px; color: var(--muted); background: transparent; border: 1px solid transparent; border-radius: 7px; cursor: pointer; font-size: 8px; font-weight: 750; }
.filter-row button.active { color: var(--blue-deep); background: white; border-color: #cad5e9; }
.request-list { max-height: 620px; overflow-y: auto; }
.request-row { width: 100%; min-height: 104px; padding: 16px 14px; display: grid; grid-template-columns: 8px 1fr auto; gap: 10px; align-items: start; text-align: left; color: var(--ink); background: transparent; border: 0; border-bottom: 1px solid #e1e5eb; cursor: pointer; }
.request-row:hover { background: white; }
.request-row.selected { background: white; box-shadow: inset 3px 0 var(--blue); }
.priority-dot { width: 7px; height: 7px; margin-top: 5px; border-radius: 50%; background: #8aa0ba; }
.priority-dot.urgent { background: var(--coral); box-shadow: 0 0 0 4px rgba(255,142,115,.17); }
.request-main { min-width: 0; display: grid; gap: 5px; }
.request-main > span { display: flex; justify-content: space-between; gap: 10px; }
.request-main strong { overflow: hidden; text-overflow: ellipsis; font-size: 12px; white-space: nowrap; }
.request-main b { font-size: 10px; }
.request-main small { color: var(--muted); font-size: 8px; }
.status-pill { width: fit-content; padding: 5px 7px; border-radius: 999px; font-size: 7px; font-weight: 900; text-transform: uppercase; letter-spacing: .05em; white-space: nowrap; }
.status-pill.pending_approval { color: #72520f; background: #f4e8be; }
.status-pill.needs_info { color: #7a3a18; background: #ffe0d0; }
.status-pill.approved { color: #126449; background: #ccecdf; }
.status-pill.rejected { color: #7c3131; background: #f1d4d4; }
.empty-state { padding: 35px 22px; color: var(--muted); font-size: 12px; text-align: center; }
.request-detail-panel { min-width: 0; padding: 34px 38px 45px; }
.detail-heading { display: flex; justify-content: space-between; gap: 24px; }
.detail-heading .eyebrow { color: var(--blue); }
.detail-heading h2 { margin: 8px 0 10px; font-size: 34px; }
.contact-block { display: grid; align-content: start; justify-items: end; gap: 6px; }
.contact-block span, .facts-grid span, .customer-note > span { color: var(--muted); font-size: 8px; font-weight: 850; letter-spacing: .1em; }
.contact-block a { font-size: 15px; font-weight: 850; }
.facts-grid { margin: 28px 0 18px; display: grid; grid-template-columns: repeat(4, 1fr); border: 1px solid #dfe3e9; border-radius: 12px; overflow: hidden; }
.facts-grid > div { min-width: 0; padding: 13px; display: grid; gap: 5px; border-right: 1px solid #dfe3e9; }
.facts-grid > div:last-child { border: 0; }
.facts-grid strong { overflow: hidden; text-overflow: ellipsis; font-size: 10px; white-space: nowrap; }
.facts-grid strong.urgent { color: #b54025; }
.triage-box { padding: 20px; color: white; background: var(--ink); border-radius: 14px; }
.triage-box > div { display: flex; justify-content: space-between; gap: 20px; }
.triage-box small { color: rgba(255,255,255,.5); font-size: 8px; }
.triage-box p { margin: 14px 0 0; color: rgba(255,255,255,.78); font-size: 12px; line-height: 1.55; }
.triage-box ul { margin: 12px 0 0; padding-left: 18px; color: var(--mint); font-size: 9px; }
.customer-note { margin: 15px 0; padding: 15px; background: #f2f4f7; border-radius: 11px; }
.customer-note p { margin: 7px 0 0; font-size: 11px; line-height: 1.5; }
.decision-box { margin-top: 18px; padding: 20px; border: 1px solid #ccd5e3; border-radius: 14px; }
.decision-fields { display: grid; grid-template-columns: 1fr 1.3fr; gap: 13px; }
.decision-fields label { display: grid; gap: 6px; font-size: 8px; font-weight: 900; text-transform: uppercase; letter-spacing: .08em; }
.decision-fields input, .decision-fields textarea { width: 100%; padding: 10px; color: var(--ink); background: white; border: 1px solid #cfd6e0; border-radius: 8px; outline: none; font-size: 10px; text-transform: none; letter-spacing: 0; resize: vertical; }
.decision-fields input:focus, .decision-fields textarea:focus { border-color: var(--blue); box-shadow: 0 0 0 2px rgba(35,102,244,.1); }
.decision-warning { margin: 12px 0; padding: 9px; color: #72520f; background: #fff1cb; border-radius: 8px; font-size: 9px; }
.decision-actions { display: flex; justify-content: flex-end; gap: 8px; }
.decision-actions button { min-height: 38px; padding: 0 13px; border-radius: 8px; cursor: pointer; font-size: 9px; font-weight: 900; }
.reject-button { color: #8b3329; background: transparent; border: 1px solid #e0aaa2; }
.info-button { color: #795812; background: #fff0c9; border: 1px solid #eddaa5; }
.approve-button { color: white; background: var(--blue); border: 1px solid var(--blue); }
.recorded-decision { margin-top: 18px; padding: 18px; background: #eef8f4; border: 1px solid #cce7dc; border-radius: 12px; }
.recorded-decision p { margin: 9px 0; font-size: 11px; }
.recorded-decision strong { color: #126449; font-size: 10px; }
.audit-log { margin-top: 25px; padding-top: 20px; border-top: 1px solid #dfe3e9; }
.audit-log > div { display: flex; justify-content: space-between; }
.audit-log small { color: var(--muted); font-size: 8px; }
.audit-log ol { margin: 17px 0 0; padding: 0; list-style: none; }
.audit-log li { display: flex; gap: 11px; position: relative; }
.audit-log li:not(:last-child) { padding-bottom: 18px; }
.audit-log li:not(:last-child)::after { content: ""; position: absolute; top: 9px; bottom: 0; left: 4px; width: 1px; background: #ccd4df; }
.audit-mark { width: 9px; height: 9px; flex: 0 0 auto; margin-top: 2px; z-index: 1; border: 2px solid var(--blue); border-radius: 50%; background: white; }
.audit-log li div { display: grid; gap: 3px; }
.audit-log strong { font-size: 9px; }
.audit-log li span:last-child { color: var(--muted); font-size: 8px; }

@media (max-width: 980px) {
  .nav-links { display: none; }
  .hero { grid-template-columns: 1fr; padding-top: 55px; }
  .hero-copy { max-width: 740px; }
  .assistant-stage { min-height: 650px; }
  .problem-grid { grid-template-columns: 1fr; }
  .problem-grid article { min-height: 0; }
  .outcome-strip { grid-template-columns: 1.35fr repeat(3, .75fr); }
  .workflow-grid { grid-template-columns: 1fr; }
  .workflow-grid article { min-height: 270px; }
  .workflow-grid article.featured { transform: none; }
  .example-section, .closing-grid { grid-template-columns: 1fr; }
  .team-header { grid-template-columns: 1fr 1fr; }
  .team-header-copy { display: none; }
  .team-intro { grid-template-columns: 1fr; }
  .desk-grid { grid-template-columns: 340px minmax(0, 1fr); }
  .facts-grid { grid-template-columns: 1fr 1fr; }
  .facts-grid > div:nth-child(2) { border-right: 0; }
  .facts-grid > div:nth-child(-n+2) { border-bottom: 1px solid #dfe3e9; }
  .decision-fields { grid-template-columns: 1fr; }
}

@media (max-width: 720px) {
  .nav-shell { width: calc(100% - 26px); height: 72px; }
  .nav-cta { font-size: 0; gap: 0; }
  .hero { width: calc(100% - 26px); padding: 50px 0 65px; gap: 48px; }
  h1 { font-size: clamp(48px, 16vw, 68px); }
  .hero-lead { font-size: 16px; }
  .hero-actions { align-items: stretch; flex-direction: column; }
  .trust-row { flex-direction: column; gap: 10px; }
  .assistant-stage { min-height: 610px; margin-inline: -4px; border-radius: 25px; }
  .assistant { width: calc(100% - 28px); margin: 58px 0; }
  .stage-note { display: none; }
  .problem-section { width: calc(100% - 26px); padding: 76px 0 26px; }
  .problem-grid { margin-top: 30px; }
  .outcome-strip { width: calc(100% - 26px); padding: 25px; grid-template-columns: 1fr 1fr; }
  .outcome-strip > div:first-child { grid-column: 1 / -1; }
  .metric { padding: 12px 0 0; border-left: 0; border-top: 1px solid rgba(255,255,255,.25); }
  .workflow { width: calc(100% - 26px); padding: 80px 0; }
  .example-section { width: calc(100% - 26px); margin-bottom: 70px; padding: 38px 23px; gap: 36px; }
  .closing-grid { width: calc(100% - 26px); margin-bottom: 70px; }
  .truth-panel, .pilot-panel { padding: 37px 22px; }
  .site-footer { width: calc(100% - 26px); align-items: flex-start; flex-direction: column; justify-content: center; gap: 5px; }
  .auth-card { padding: 27px 21px; }
  .team-header { padding: 15px; grid-template-columns: 1fr; }
  .viewer { justify-self: start; }
  .team-intro { width: calc(100% - 26px); padding: 40px 0 30px; }
  .desk-grid { width: calc(100% - 20px); grid-template-columns: 1fr; }
  .request-list-panel { border-right: 0; border-bottom: 1px solid #dfe3e9; }
  .request-list { max-height: 340px; }
  .request-detail-panel { padding: 25px 18px 35px; }
  .detail-heading { flex-direction: column; }
  .contact-block { justify-items: start; }
  .decision-actions { flex-wrap: wrap; }
  .decision-actions button { flex: 1; }
  .triage-box > div { flex-direction: column; gap: 6px; }
}